KTC – Knowledge Transformation Center

(New-) Public Service Management Expert

Summary The course will be customized to the needs of the participants. In principle, it will provide an overview of the current state of knowledge in the field of (new) public management with the main focus on experience sharing.
Discipline Public Service Management
Lecturer Prof. Dr. Jürgen Reese
Co-Lecturer Dr. Werner Killian
Location UAE or Europe
Duration According to Course Type (Compact, Expanded or Professional)
Target Group Executive Employees with first time operational experience
Class Size Up to 12–16 Participants

Detailed Description

The course will be customized to the needs of the participants. In principle, it will provide an overview of the current state of knowledge in the field of public management (Public Management and New Public Management) with the main focus on experience sharing to learn how to use or improve methods and instruments and successfully transfer knowledge into operations.

Leadership of this course is shared by Prof. Dr. Jürgen Reese and Dr. Werner Killian.

Both are senior Professors with an impressive track record in the academic community and business world and possess a significant amount of published articles and books addressing new public management transformation and implementation.

If necessary the course will be taught in both English and Arabic. The lecturers will be assisted by a native Arabic speaking professional to translate the subject to the Arabic language and to bridge any language barrier.

The following topics will include:

  • The development of assessment criteria for new processes and products of the management
  • The Customer-oriented organization
  • Administrative Marketing Management
  • e-Government
  • Operations Management
  • Administrative Controlling
  • Innovations in Administrative Management
  • Administrative Management in selected countries

The courses will be highly interactive as well as utilise a case-based and relevant work-group environment. Experience sharing is the premier principle of our knowledge transformation approach.

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The Lecturer

Prof. Dr. Jürgen Reese Master of Public Administration UNIKIMS – Die Management School der Uni Kassel

Prof. Dr. Jürgen Reese

Full Professor and Course Director at Kassel International Management School, Universität Kassel, www.mpa.uni-kassel.de  |  Full Professor at KIMS, unikims.de  |  Planning and Organization of Administrative Systems  |  Research and Teaching in the Field of Public Administration and eGovernment  |  Manager of the Master of Public Administration program

The Co-Lecturer

Dr. Werner Killian

Dr. Werner Killian

Public Service Management

Dr. rer. pol. (Ph. D.) University Kassel, Germany  |  Eidmann & Killian Managementberatung, www.eidmann-killian.com  |  MA in Political Sciences and Sociology  |  Large number of own publications addressing public management topics  |  Periodical Lecturer activities at Kassel University, Master of Public Administration Course as well as at Verwaltungsschule Thüringen (TVS – Training Institute for Government Service), addressing “e-Government”, “Analyses of customer-orientation structure of public administrations” and “governance of public companies”